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These terms of trade govern the sale and supply of goods to you by  Mugs and Stuff (a division of You Did It Ltd).  These terms may be amended from time to time. You shall be notified of any amendments by a notice on the Mugs and Stuff web site.

Mugs and Stuff's Contract with You

No contract shall exist between you and Mugs and Stuff until Mugs and Stuff has sent you an email confirming receipt and acceptance of your order. Mugs and Stuff  is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods or the order appearing on the Mugs and Stuff web site or for unavailability.

Accuracy of information supplied by you to Mugs and Stuff

Please note that Mugs and Stuff shall not be held responsible for any inaccurate information provided to them by you e.g. spelling of names and events or incorrect images. The information received shall be taken in good faith. There will be no attempt to check on the validity of the information. It is also important that you have the authority to use any images that you send.

Pricing and Availability

The prices and availability of the goods are specified on the Mugs and Stuff site. Such information is subject to change without notice. Each price, as displayed, is inclusive of VAT (at the standard UK rate). There is an additional charge for delivery which is indicated when you place an item in the shopping basket.

Product Descriptions

Mugs and Stuff try to ensure that all product descriptions are accurate. However on occasions product specifications from our suppliers may change. In such instances Mugs and Stuff will endeavour to offer you as close an alternative as possible. All sizes and dimensions are approximate.

Delivery of Goods

Mugs and Stuff shall deliver the goods ordered to the delivery address which you supply. All delivery times quoted on the Mugs and Stuff site are estimates only, based on availability and normal processing and delivery time. Mugs and Stuff may deliver items in an order separately.

Mugs and Stuff Returns Policy

Because all of the Mugs and Stuff products are either personalised or designed to your requirements, they can not be resold and therefore regretfully Mugs and Stuff are unable to accept returned goods unless they are damaged or faulty. If you order personalised items from Mugs and Stuff you accept that the distance selling regulations do not apply. Orders can be cancelled if Mugs and Stuff are advised by you via email within 24 hours of placing an order, quoting name and order number.


Mugs and Stuff is required to collect VAT at the relevant rate for orders being dispatched outside the UK. If VAT rates in the country of the destination of your order differ from those in the UK, the VAT will be recalculated and included in the product prices shown on the Order Summary page.

Governing Law and Jurisdiction

Contracts between you and Mugs and Stuff shall be governed by English Law and all disputes shall be submitted to the non-exclusive jurisdiction of the English courts.

Invalidity of Terms and Conditions

If for any reason part of these terms and conditions is unenforceable, the validity of the remaining terms and conditions shall not be affected.

Please note no part of this site may be reproduced in whole or part without the express consent of Mugs and Stuff.

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Website designed by Wild Lentil Designs, 2008

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